Privacy Policy

---

Privacy Policy

Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

Applicable laws, regulations, and industry accepted practices

StitchWrks is owned and operated in the United States (US). It thus governed by US laws and regulations, both federal and local. In addition, StitchWrks follows industry accepted practices for customer Privacy. If you feel that this site is not following its stated Privacy Policy, you may contact us at the above address.

What personal information do we collect from the people that visit our website?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, credit card information, and shipping address.

When do we collect information?

We collect information from you when you register on our website, place an order, subscribe to a newsletter, respond to a survey, fill out a form or enter information on our site.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

• To personalize user's experience and to allow us to deliver the type of content and product offerings in which you are most interested.
• To improve our website in order to better serve you.
• To allow us to better service you in responding to your customer service requests.
• To administer a contest, promotion, survey or other site feature.
• To quickly process your transactions.
• To send periodic emails regarding your order or other products and services.

Do we use 'cookies'?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

• Help remember and process services you may be purchasing.
• Understand and save user's preferences for future visits.
• Keep track of advertisements.
• Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. 

If you disable cookies, some features may be disabled.

Third party disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. 

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Google

Like many other websites on the Internet, this website uses technology from Google to provide reporting services and analytics data on usage of the website. The information obtained and tracked by Google does not enable StitchWrks to identify specific individuals, nor does Google collect Personally Identifiable Information (PII). Google’s overall Privacy Policy can be found here. Specifics regarding how Google works with its partners, including Cedar Performance are available here.

Social sharing features

The Sites may offer social sharing features and other integrated tools (such as the Facebook “Like” button), which let you share actions you take on our Sites with other media, and vice versa.  The use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the entity that provides the social sharing feature.  For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the entities that provide these features.

Unsubscribe from promotional email or SMS (text) communications

If you do not want to receive promotional email or SMS (text) messages from StitchWrks in the future, please let us know by contacting us one of the above address. If you unsubscribe from promotional email communications and/or SMS (text) messaging, you may still be sent emails for the purposes of informing you of account changes, orders placed, changes in order status, and other notifications which are required to facilitate e-commerce transactions with StitchWrks.

Account deletion

To have your account information removed completely, please contact us via phone, mail, or email using one of the addresses listed above. Note that if you then choose to supply personal information again to StitchWrks by creating a new account or placing a new order, StitchWrks will not automatically delete your account and will retain and use your information for reasonable commercial purposes, as described in this policy.

Changes to Privacy Policy

If we decide to change our Privacy Policy, we will update the Privacy Policy notification date below.

This Privacy Policy was last updated on September 15, 2021